Terms of sale

Terms of Sale

Please read these Terms and Conditions carefully before using the ONAKANSA web store. This website is owned and operated by PT ONAKANSA WANS GROUP.

Purchasing Products on Our Website

By placing an order on the ONAKANSA web store, you acknowledge that you have read and agree to these Terms and Conditions. If you are dissatisfied with any aspect of the terms, please contact us at onakansawansgroup@gmail.com before placing your order.

We must receive full payment for the items you ordered before we can accept your order. Once we receive your payment, we will confirm receipt of your order by sending you an email. Our acceptance of your order creates a legally binding contract between you and us.

Prices & Import Duties

The ONAKANSA web store accepts payments in USD, IDR, and other currencies. Orders shipped to addresses in Indonesia are shipped using the Delivery Duty Paid (DDP) system, which means all applicable import taxes and duties are included in the final purchase price. Please see the payment page for current shipping costs, estimated delivery times, and customs/import duty information.

Availability

All items are subject to availability. We will notify you immediately if an item you ordered is unavailable.

Guarantee Policy

Your satisfaction is our priority. If you encounter any issues with your order, please contact us at onakansawansgroup@gmail.com or via WhatsApp at 0889-0217-4469. We will be happy to assist you.

Return Policy

Your satisfaction is our priority. If you encounter any issues with your order, please contact us at onakansawansgroup@gmail.com or via WhatsApp at 0889-0217-4469. We will be happy to assist you.